With our remote assistance software, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution. Once we are logged in we can resolve most computer issues quickly, saving you money.
By allowing our engineer to provide Remote Assistance, you accept responsibility for any changes made to your computer. We are not liable for any sensitive content exposed during the remote support session and as such, our technicians will advise you to close all sensitive files prior to initiating a remote support session. We also recommend you remain at your computer through the entire support session. You will retain control and can terminate the remote session at any time.